Online Delivery Information

Shorts are committed to the highest level of customer service and hold in stock a range of the most essential and commonly required lift spares across all our 55+ brands which include Kone, Orona, Otis, Schindler and ThyssenKrupp.

All ex-stock lift spares purchased through our Lift Spares Webshop are dispatched the same day when ordered before 3:00 PM or 1:00 PM for Hazardous Items.

Non-stock lift spares will be subject to a lead time, which will be confirmed upon receipt of order confirmation. Please contact a member of our Spares Team on 01274 305066 (Option 1) in advance of order for availability.

Standard Delivery Charges
UK Mainland
  Standard Service
Delivery Charge £15.00 +VAT


Scottish Highlands & Islands
  Standard Service
Delivery Charge £25.00 +VAT


Northern Ireland
  Standard Service
Delivery Charge £25.00 +VAT


Isle of Wight
  Standard Service
Delivery Charge £35.00 +VAT


Isle of Man
  Standard Service
Delivery Charge £25.00 +VAT


Republic of Ireland
  Standard Service
Delivery Charge £25.00 +VAT


Channel Islands
  Standard Service
Delivery Charge £35.00 +VAT


Hazardous Items
Some of the items which we supply (Batteries, Chargers, Lubricants and Oils) are considered hazardous when shipped. As such we need to take extra measures to ensure your order arrives safely. All ex-stock orders for Hazardous Items must be received before 1:00 PM in order to be dispatched the same day. Our delivery charges for hazardous items are as follows:

Shipping Zone Charge
UK Mainland £15.00 +VAT
Scottish Highlands and Islands £35.00 +VAT
Northern Ireland £35.00+VAT
Isle of Wight £35.00+VAT
Isle of Man £35.00+VAT
Republic of Ireland £35.00+VAT
Channel Islands £45.00+VAT


Click and Collect
You can choose to collect your orders for FREE from either our Bradford or London offices.

Ex-stock orders placed before 3:00 PM (1:00 PM for Hazardous Items) will be ready for collection immediately from our Bradford office or from 12:00 PM (noon) the next working day at our London^ office. Orders placed after our cut-off will not be processed until the following working day unless otherwise confirmed by Shorts at the time of ordering. Availability and lead time of non-ex-stock items will be confirmed within your Order Confirmation.

Our Click and Collect service allows you to collect your orders at a time that is most convenient for you and your engineers and reduces the risk of lift spares being misplaced when delivered to the site.

^Free Collection (London) service is only available for items that are no greater than 2000mm(l), 600mm(w), 600mm(d) or 30kg, other exclusions may apply. Orders which exceed these parameters will be subject to our standard delivery charge. Shorts reserves the right to withdraw this service at any time and without notice.

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